Indigenous.gov.au uses a range of social media channels to inform, engage, communicate with and learn from stakeholders and the Australian community. Below is some information about what each social media channel is used for and the rules around participation.

Indigenous.gov.au uses Twitter, Facebook, Instagram and YouTube accounts to distribute news, announcements, activities, event notices and updates from the Indigenous.gov.au site. We also use accounts to:

• highlight Indigenous initiatives and activities initiated by the Australian Government
• address community enquiries and
• participate in discussions on Indigenous issues.

Indigenous.gov.au may choose to follow organisations and community groups interested or actively discussing Indigenous affairs. You may request Indigenous.gov.au ‘unfollow’ you by emailing indigenous.gov.au@pmc.gov.au.

Participation & Moderation Guidelines

We aim to post relevant, interesting content and welcome your comments and suggestions. We want all members of our social media networks to feel comfortable entering into informed debate and discussion.

We want this to be an open and honest forum. We also want posts to be courteous and to not cause offense, especially to any participants under the age of 18.

In participating on this site, you will be deemed to have agreed to the following terms of use:

• Be respectful of other users of this site.
• Stay on topic and don’t upload content or post a comment that is unrelated to the purpose of this site.
• Don’t post or upload content of a partisan political nature.
• Don’t post or upload content that is offensive, inflammatory or provocative, including swearing or obscene or vulgar comments.
• Don’t post or upload content that is discriminatory.
• Don’t post or upload content that breaks the law or encourage others to do so. This includes defamation, breaching privacy, breaching another person’s intellectual property rights such as copyright, condoning illegal activity and contempt of court.
• Don’t post personal information such as addresses, phone numbers, email addresses or other online contact details relating either to you or other individuals.
• Don’t impersonate or falsely claim to represent a person or an organisation.
• Don’t make any commercial endorsement or promotion of any product, service or publication.

Our social media accounts are moderated and taking the above into consideration, we reserve the right to remove any of the following as not complying with acceptable use:

• Comments, links or images that are partisan political in nature.
• Comments, links or images that are obscene, profane or hateful in nature.
• Comments, links or images that are sexist, racist or discriminatory.
• Comments that threaten any person or organization.
• Comments that defame or harass an individual.
• Successive off-topic posts by a single poster.
• Links to off-topic personal profiles, groups or pages.
• Repetitive posts copied and pasted or duplicated by single or multiple posters.
• Solicitations or advertisements for any political party.
• Comments that encourage illegal activity.

In the event of a post being taken down because it doesn’t comply with acceptable use, the author will be informed of the reason and given the opportunity to resubmit.

Privacy

The identities and contact details of those following the Indigenous.gov.au Facebook page are not recorded unless users choose to voluntarily provide this information. Contact information will only be used for the purpose for which it is provided.

You are reminded that social media sites are a public space on the internet and many interactions are publicly viewable and searchable over time. For more information about the privacy policies of each social media account visit Facebook Privacy Policy, Twitter’s Privacy Policy and Instagram Privacy Policy.

Social Media FAQ

Will you respond to my enquiry?

Where possible, indigenous.gov.au will respond to enquiries and direct messages sent via our social media accounts in the same manner as the team responds to emails, post and phone. Our responses should be considered as comparatively informal, similar to a telephone call.

When are social media accounts monitored?

Indigenous.gov.au periodically monitors accounts during business hours (Australian Eastern Time). The accounts may also be intermittently monitored outside business hours subject to staff availability.